Back in January, The Wall Street Journal (subscription required) revealed that JetBlue Airways (NASDAQ: JBLU)ranked last in its annual scorecard of the best and worst U.S. airlines for 2017. In 2015 and 2016, JetBlue had been a solid middle-of-the-pack performer, but terrible results in every category related to delays and cancellations doomed it last year.
JetBlue's Service Quality Is Improving Dramatically
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